AN OPEN LETTER TO TWITTER – CASE # 23883874

Posted: November 12, 2015 in INDIRECT ANGER

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(PLEASE SHARE THIS POST AND AMPLIFY IT TO TWITTER EXECS, @SUPPORT AND THOSE WITH INFLUENCE IN THE ‘GAME OF THRONES / ASOIAF COMMUNITY’ ETC)

DEAR TWITTER,

I JOINED YOUR MICRO BLOGGING SERVICE BACK IN 2012, WHEN ‘JOIN THE CONVERSATION’ WAS THE MANTRA. AND JOIN IT I DID, AND I FELL IN LOVE WITH YOU IMMEDIATELY. I CREATED THE ACCOUNT @ANGRYGOTFAN WHEN I NOTICED A CHANCE TO PROMOTE LITERACY AND THE GREATEST LITERATURE EVER WRITTEN – A SONG OF ICE AND FIRE. I DECIDED BEFORE I’D EVEN SENT MY VERY FIRST TWEET THAT I’D NEVER USE A SINGLE EXPLETIVE, ENGAGE IN ANY ABUSE, NOR REWARD OR ENCOURAGE ANY SUCH BEHAVIOR FROM THOSE KIND ENOUGH TO FOLLOW ME. I KEPT TO THAT SET OF ETHICS RIGHT UP UNTIL MY PERMANENT SUSPENSION IN OCT 2015 WHERE I WAS FORCED TO BOW OUT TO A TOTAL OF 11,000 FOLLOWERS.

OVER THE YEARS, INTERACTING WITH THESE EXCELLENT INDIVIDUALS AND SEEING THEIR NUMBERS GROW HAS LED TO SOME SIMPLY WONDERFUL THINGS. AS A DIRECT RESULT OF THIS TWITTER ‘FOLLOWING’ I’VE BEEN ABLE TO WIN  AWARDS (HUMOR AND INFORMATION SERVICE), LAUNCH A POPULAR AND SUCCESSFUL WEBSITE WHERE NOT ONLY DO I GET TO INTERVIEW FAMOUS HEROES OF MINE, BUT I GET TO PROVIDE A PLATFORM FOR UNKNOWN, BUT EQUALLY BRILLIANT ACTIVISTS AND PEOPLE WITH INCREDIBLY IMPORTANT THINGS TO SAY. AND EVEN BETTER, START MY OWN CHARITABLE FUND-RAISING INITIATIVE. THE SUPPORT FOR WHICH HAS COME ENTIRELY FROM MY TWITTER FOLLOWERS’ GENEROSITY AND ENGAGEMENT WITH MY ACCOUNT – RAISING FUNDS FOR THE WILD SPIRIT WOLF SANCTUARY AND THE RAPE ABUSE AND INCEST NATIONAL NETWORK.

I ALSO SOMETIMES RECEIVE EMAILS FROM PEOPLE TELLING ME MY ACTIVITIES ON TWITTER HAVE HELPED THEM SHAKE THE SHACKLES OF SOME DEEPLY NEGATIVE EXPERIENCE, OR JUST BE GLAD TO HAVE SOMEONE TO TALK TO WHO TREATS THEM LIKE A PERSON.  SERIOUSLY.  ISN’T THAT AMAZING?  I LOVE TWITTER.

I’VE NEVER BEEN SUSPENDED BEFORE, AND NO REASON HAS BEEN SUPPLIED WHY I WAS SUSPENDED NOW. I KINDLY EXPLAIN I DON’T FEEL I AM VIOLATING ANY OF TWITTERS’ RULES REGARDING THESE AREAS, AND POLITELY REQUEST EXAMPLES OF ME DOING THIS.  THIS AT THE VERY LEAST WOULD BE HELPFUL SO I MAY LEARN WHAT IS ACCEPTABLE AND ADJUST MY BEHAVIOR ACCORDINGLY.  I ALSO NOTE IN MY EMAILS THAT I BELIEVE IT IS I WHO IS BEING TARGETED, TO NO RESPONSE OR INVESTIGATION.

IT SEEMS EVEN THOUGH I’VE MAINTAINED MY COMMITMENT TO NON-ABUSIVE, CIVIL DISCUSSION, TWITTER HAS DECIDED MY LIVES HAVE NOW RAN OUT.

I THINK THE BIGGER ISSUE IS HOWEVER; I’M NOT IN VIOLATION OF YOUR TERMS. IT SEEMS TO ME YOUR ‘REPORT ABUSE’ FUNCTION IS BEING ABUSED IN ORDER TO SILENCE DISSENTING VOICES OR GENUINE CIVIL CRITICISM.

ABUSE AND HARASSMENT ARE BOTH AWFUL AND INCREDIBLY SERIOUS THINGS. I APPLAUD AND SUPPORT TWITTERS’ COMMITMENT TO PENALIZING THOSE WHO FEEL IT’S ACCEPTABLE TO ENGAGE IN SUCH A DEPLORABLE WAY.

HOWEVER, YOUR SYSTEM IS FLAWED. I APPRECIATE YOU HAVE FAR TOO MANY USERS FOR IT TO BE ANYTHING BUT AUTOMATED, BUT IT IS CURRENTLY PUNISHING USERS THAT ARE USING YOUR SERVICES LEGITIMATELY, FOR DISCUSSION, CHALLENGING IDEAS, AND PROMOTING WORTHY CAUSES AND DIALOGUE.

ALL I ASK IS THAT YOU PLEASE REVIEW MY CASE BY PUTTING ACTUAL HUMAN EYES ON THE TWEET EXAMPLES PROVIDED TO YOU, AS I BELIEVE EXAMPLES ARE MANDATORY WHEN MAKING THESE REPORTS. WHEN DOING SO, PLEASE ASK YOURSELF WHETHER THESE CONSTITUTE ‘ABUSE’ IN ANY MEANINGFUL SENSE AND WHETHER IT’S MORE LIKELY YOUR REPORTING FUNCTION IS BEING EXPLOITED TO SILENCE GENUINE, BUT UNDESIRED CRITICISM BY THE SAME INDIVIDUAL, OR INDIVIDUALS.

IN YOUR WORTHY COMMITMENT TO PROVIDING A REPORT FUNCTION FOR GENUINE ABUSE, IT APPEARS YOU HAVE OVERLOOKED THE POSSIBILITY OF THAT FUNCTION ACTUALLY BECOMING ABUSED AS A TOOL TO CONSTANTLY SILENCE LEGITIMATE VOICES. WHAT MEASURES CAN YOU SUGGEST TO PREVENT THIS FUNCTION FROM BECOMING AN ACTUAL TOOL OF HARASSMENT?  IT APPEARS I AM A CASUALTY.

KIND REGARDS,

JACK M DOYLE

THE ANGRY GOT FAN

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Comments
  1. Huh? says:

    I had no idea that you were suspended. We follow each other on Twitter. You kept me sane during that travesty called Season 5 of Game of Thrones. You are a great guy.
    This is nuts.

  2. Bo Donovan says:

    Bravo. Well said. 👍🏽

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